My brother recommended this company and I wanted a better food for my dog so gave Carnilove a go and am so pleased with the difference it has made. My dog doesn't turn her nose up at it like she used to with her old kibble! She loves the puffed rabbit ears and beef sinew strip so I will be buying lots more!
Mich Merry 5*
"Best pet store ever! Called in on the off chance and now won't go anywhere else. Great if you like to feed your dog naturally and great gifts too."
Stella Stobie 5*
"I have been going to Grovely Pets for about 4-5 months now and just wanted to comment on how fantastic they are.
I always "pop" in to buy my dog food and end up spending much longer there than I intended as they are so friendly and informative.
Not only that but when you buy on line the service is first class. Prompt and efficient.
As a Customer Services Manager I deal with companies every day that really don't know the meaning of the words "Customer Service". This is definitely not the case with Grovely Pets their Customer Service is absolutely excellent. Thank you to everyone for making "dog food" shopping such a thoroughly enjoyable experience."
Suzanne Owen 5*
"Wonderful! Only heard about them on the off chance, and so glad I did! Very happy to talk through my numerous dogs, all at different life stages. Very knowledgeable, received my first order and dogs are loving it!! Top marks guys, and thanks for all your help xx"
Becky Klammer 5*
"Thoroughly recommend the dog wash! Just washed 2 of our collies here and facilities are brilliant! Well stocked shop too with all that you need for your doggies"
Stephanie Morton 5*
"Big, BIG thank you's to the lady who helped me with dietary advice for our 8 month old Collie! Now you have a regular customer and Ted's tummy is far more settled! Xx"
Debbie Underdown 5*
"Can't thank Liz and Dave enough. They were recommended to me after my puppy was unhappy and a bit chubby due to the poor food I was giving her � Liz took a long time explaining to me all the food she needed to make her happy and healthy again!! I now have one very happy little puppy who loves her food (and treats�) and every part of her is heathy (even her ��) the change in her has been amazing and I'm so pleased I found you guys. I now just order online and it gets delivered to my door! Thanks guys! Ruth & Mabel!! X"
Ruth Davies 5*
I am so grateful I found you. I cannot rate highly enough the service and the expert knowledge I received from Liz. She spent literally hours with me on the phone going through the different products and advised me accordingly. My dog was very poorly at the time (we almost lost her) and I couldn't get her 'bounce' back. Within a week of being on the new feed and with Liz's guidance, we could see a difference and within a month, we had our old dog back. I had a litter of 11 puppies that I hand reared due to the mother being so ill therefore the weaning was a sensitive stage. The puppies have thrived with Liz's nutritional advice and I LOVE the products you stock. I will be recommending you to everyone. I cannot thank you enough for what you have done for us.
Bev Brimble 5* service
"I called in today after a recommendation from a friend. My 2 year old lab has been off her food and is extremely over active. Liz spent at least half an hour with me discussing food, treats, training etc and even shut the shop for 10 minutes whilst we walked my lab with her dogs, which my dog loved! Unbelievable service, which you do not get at a big chain (mentioning no names!) Will not go anywhere else now. Thank you so much"
"Brilliant service and pet food provided by this supplier. After weeks of pulling my hair out trying to find a branding of dog food that suited my Bichon Frise, I made an appointment to visit and discuss the best plan for feeding her. I had already researched a little bit about Raw Feeding. Liz's knowledge on this was superb and she helped me understand the benefits it would have for my pooch to be healthy inside and out. Almost instantly after feeding the Raw diet my pooch was eliminating solid poops as opposed to the slop since I had got her. I was guided by her extended knowledge also with what 'treats' would be best also bones. I seriously will not be switching to another supplier. The biggest bonus of this business.. they deliver to my area every wednesday and I can pay via paypal, so I don't have to worry about having cash in my purse! Just fab... love you guys!"
"After taking on liz to help train my 2 yr old lab I now have a totally different lab. After only 3 lessons my lab is starting to respond to recalls, walks like a dream and is overall a totally different dog. So happy we met liz, the pet shop is fantastic and stocks all different ranges and after changing my labs diet on liz advice my lab is much leaner and looking in great shape!"
"Thank you Luz for all your advice and training with our puppy Monty! He is now walking beautifully and recalls well to the whistle. We have a much happier doc and an even happier family - thank you for everything. You have such an amazing talent and empathy"
"Great place to get dog food, staff very friendly and knowledgeable . Got some sound advice feeding my fussy dog. Loads of stock. Nothing is too much trouble for the girls. Wish them all the best and hope it just keeps getting better, and of course they now do a loyalty card, bring it on."
"Very nice people that gave me great advice for my problem of which food to give my dog. Thanks"
"Very friendly and knowledgable , always available to offer advice and help , great service to customers and top quality pet food at great prices"
"Fantastic service, by friendly extremely knowledgeable people! Offering the best dog food products, your dog deserves the best, the best is Grovely Pets!"
"Excellent service. Fab communications and sound advice when asked. Will use again"
"My partner and I have a 10 month Vizsla and a baby on the way, we found Liz at a show in the New Forest over christmas and instantly knew she was the trainer we wanted to help us with our puppy! Liz has been an absolute GOD-SEND in our house, our pup is no longer running our house we have control back an the tools we needed to pursue better recall, eye contact and attention. Liz has also given us fantastic advice regarding baby and puppy integration. I cannot recommend Grovely enough, They come to your home, after recommending certain food changes also our boy is looking fantastic, the prices are great and overall outstanding service. Thank you guys so much for everything xx"
"Amazing personalised service will be making all future purchases from Grovely. Such lovely people with great enthusiasm and knowledge really helpful when we purchased natural instincts for our new puppy. Thank you."
"I Popped into Grovely pets Alton the first time since this has been taken over. Myself and my pup were greeted by some gorgeous ladies and I found that the new owners Liz and Dave were absolutely fantastic and very friendly which was a breath or fresh air they made my experience much more fun rather than walking into a place clueless about the right foods, I was given good tips and advise on which foods to feed my little man. Theo is very shy however felt right at home here which was lovely to see. I highly recommend this place to ALL pet owners looking for advice on nutrition, or pet supplies in general. I will not be going else where for my food and accessories. Thank you for making myself and Theo feel at home here. I am looking forward to supporting the growth of the business and excited to see what you do with Alton store. x"
"I went in yesterday to pick up dog food and unfortunately they didn't have the food I needed in stock. They got straight on the phone and managed to order it in for today. Now that's good service for you. So I picked it up today and the ladies were friendly and smiley as usual. Staff and owners going out of their way to make sure the customers are happy. Highly recommended this place to anyone"
"I popped in this morning to pick up a few bits for my lab who is one tomorrow and got chatting to Dave about food, it is nice to chat to someone who knows the importance of good food and has such a good variety, especially for those with a sensitive tum, He sent me on my way with some good information and some food samples too, so when i got home i did as he said and looked up the reviews for eden, i have now ordered some bigger samples and seriously considering changing over, with the added bonus of going back to a fabulous shop with fabulous owners and the 4 legged staff members who come to greet you, will recommend grovely to all my animal owning friends"
"If like me you love your dog you, want to make sure they keep healthy and well and that means eating the right things. Grovely Pet Supplies stock an excellent range of products that do just that as well as having the necessary knowledge and experience to provide good advice when you need it. Couple that a with a first class service and why would you go anywhere else? For delivery to Germany they have partnered with UPS who help to make the whole package just so easy to use. An email to order and a few days later delivered direct to my door. Highly recommended."
Mike Cahill, Germany
"We have been using Grovely Pet Supplies for over 6 months now, Sydney and Teddy my Rottweilers have never looked better, their vet has commented on their clean teeth and glossy coats and their weight is under control - maybe I should try some Arden Grange too!! Having a text reminder and a great delivery service is such a luxury compared to having to drive to the dreaded large Pet food store. I have no hesitation in recommending Grovely to any pet owner."
Claire Hartnell, Bitterne Manor
"Dave from Grovely Pet Supplies can't be thanked enough for his advice on food nutrition to a novice dog owner. Our growing puppy needed to move on to adult food, and Poodles are potentially fussy devils. Dave's advice on food worked a treat and Tilly took straight to it, and prefers it to the old. So a big thanks to Dave at Grovely Pet Supplies."
The Hickson Family
"Grovely Pet Supplies certainly know their business. Fair prices. Excellent products sold by people with good friendly customer service. Would not go anywhere else. Having delivery of goods is really helpful too."
"Amazing friendly service. Excellent advice. Our dog had issues with maintaining weight. Grovely recommended a feed and since then we have had no weight issues and our dog looks amazing. Highly recommended."
"Excellent knowledge of the industry. Great personal service that allows you to get a bespoke diet suited to your pets. Great customer service also means I go back everytime."
"Excellent service, our cat has never looked so fit and healthy since we changed his diet over to what Liz and Dave recommended."
"Brilliant friendly service and great dog advice"
"The service that Liz and Dave provide is first class. Over a year and a half ago, my Shih Tzu puppy George started rejecting food for days on end, was constantly vomiting, lost a lot of weight and had what I can only describe as alien poos. I went to the vet and they kept advising me to give him chicken and rice. It didn't help. In fact it got worse. I did some research and contacted Grovely Pet Supplies. I'm so happy I did! Thanks to Grovely and the knowledgeable and personal service they provide, George and my latest Shih Tzu addition, Willow, are now both on a perfect, nutritional diet that's just right for them - and with no illness. Liz and Dave go above and beyond. They've also provided me with advice on training and walking all of which has worked each and every time."
"Excellent advice and service as always from the grovely team. Thanks for all your help on training, the beast is doing great. Thank you."
"Fantastic products, excellent advice and a superb service! Liz and Dave provide an outstanding proposition to their clients and do so with an enthusiastic and friendly approach - we wouldn't shop anywhere else for our four legged friend, and he wouldn't let us! Thank you both for your valuable advice - much appreciated."
"Thank you for all your nutritional advice. My collie has a new lease of life since you recommended Arden Grange - thank you for a great service at a great price"
"Grovely Pet Supplies was recommended to me by a friend, and now I know why – the quality of service I received was outstanding. Keep up the good work!"
Kate, New Forest area
"Hi,We bought a lead from you at the farmers market at sandy balls holiday park about a month ago. We had the springer spaniel who was pulling badly. We just wanted to say how brilliant it has been. He barely pulls at all when on the lead now which has been essential for two reasons. He snapped his cruciate ligament the day after so can only do lead walks now, and also my wife is pregnant and couldn't have controlled him. So thanks very much for your advice and product."
Pete and Laura and Rodney the dog
"Great service Liz and am loving the new products that you bring me everytime you deliver. We are now buying fantastic products that are not found on normal pet shop shelves and they are all British too!"
"I just wanted to say a massive Thank you to you lovely ladies for all your amazing help and advice - is there anything about dogs you don't know?! Super service and I'm loving the free delivery - saves my poor back! I am recommending you to everyone! Thanks again."
"We contacted Liz when we were having a difficult time with our Lab Danny Dog, We had a new baby and we were struggling to all adapt, Liz came to see us the same day, we embarked on a training session programme and have not looked back! Danny is happy, mummy Is happy, I can't thank you enough for your continuing help and support"
Ali and Guy, Marchwood with Danny Dog
"Wow, fantastic service Liz - I just wanted to say that my spaniels never have to worry about an empty bowl of food again. Your knowledge of our dogs feeding quantities means that you are always at our door with our delivery when we need it. Many thanks"
Dave, New Forest
"Thank you Liz for all your help with our Setter. Until we met you, our 2 year old Red Setter would not put on weight, he smelt awful, and had a really awful tummy. Since your nutrional overview, and trying new products, we discovered he had a gluten problem which the vets didn't pick up. Now he is on a gluten free diet, he has put on weight, doesn't smell anymore, it is a joy to take him out for a walk and he is a fit and healthy dog. Thanks for all your help and great service!"